Can you tell me more about Mac Mini Colos, and what the company specializes in?
We’ve been Colocating our Mac Mini Servers for over 8 years. Our specialties include Hosting Servers, Colocation, Transit, Bandwidth, Hardware, Software, and knowledge of how the Internet works. We can lease you one of our Mac Mini’s (Dedicated Server Option), or we can Colocate yours. We offer a remote, redundant, safe, secure, fast environment for your Mac Mini. You access your Mac Mini from your local computer and enjoy the speeds of our location.
Do I need to use the Mac ‘Server’ OS?
If you are leasing our Mac Mini (Dedicated Option) then you will be on OS X Mountain Lion Server. This has all of the same features as regular Mac OS X Mountain Lion.
If you supply your Mac Mini to us, then you can run whatever OS you like.
How do I get started, and how long does it take to get turned up?
Use the BUY NOW page to set your details and submit the order. YOUR CREDIT CARD WILL NOT BE IMMEDIATELY CHARGED. We will first contact you to verify your order. After that, once payment has been verified, we will provide you with the data center exact address and further details (shipping) on how to get your machine to us. Configuration tips will also be shared that will enable us to plug your machine in seamlessly. Once we receive the server, it will take less than 48 hours to install (we will email you when the machine is installed), and bearing correct configuration on your end, it should be live. Your IP will be emailed to you along with the shipping details.
What are some methods I can control the Mac Mini?
Advanced users will know the various ways, (SSH and Remote Desktop / VNC are the best options) but if this is the first time you are dealing with a remote machine, then you will need to research SSH command line accesses and Apple Remote Desktop or any other VNC basic program that can run on Mac, Windows or Linux. You will use the IP address assigned to you to target access to the machine.
How does support work?
Because our data center space (which is where your Mac will be) is with our partner Colocation America, we are able to offer great service for reboots and assistance. You will be given our support team’s contact information, and will be able to work with them to fix issues. Simple issues that require less than 1 hour of attention are billed at 25 dollars per hour, per incident with a 1 hour minimum.
What are the specs of the dedicated servers you offer?
Mac OS X Mountain Lion Server
2.3 GHz Quad-Core Intel Core i7
4 GB Ram
2x 1TB Hard Drives
What type of hardware will you host for me if I supply my own?
Any official Apple Mac Mini.
Can I have access to your facility and/or Data Center?
At this time, no. We are a 100% secure facility that can not accept any visitors for safety and privacy concerns. Our customers have their equipment in the same area, so only our technicians are allowed access.
What type of network do you use?
We have multiple fiber ports, all from multiple Tier 1 (the best) providers. We have a very secure and fast network.
How does billing work?
Billing is month to month with no long term contracts. If you start the service mid-month you will be pro-rated. In the event your credit card fails, you will have 5 days to make another form of payment, or your Mac Mini will be shut down until payment is made. If you need to make any changes to your billing, contact us and we will work with you to make sure you have what you need.
How do I cancel?
Send us an email, and we will work with you to turn off services at the proper time for you.
If I supply my Mac Mini and want to end service with you, how do I get my Mac Mini back?
Simply send us a cancellation email and a pre-paid shipping label and we will cancel service, stop billing you, and send you back your Mac Mini.
Do you offer additional IPs per Mac Mini?
Currently ARIN, the regulator for United States IPs, has placed big restrictions on the number of allocated IPs to providers (us). We guarantee 1 IP per Mac Mini of course, but due to the IP shortage in the USA, we might not be able to allocate more than 1 IP per machine. Please Contact Us to inquire about qualifying for more IP space.
How successful has Mac Mini Colos been?
Click Here to Read Our Story
If we have failed to address any of your concerns, please CONTACT us.